Help & Support

Need help with Tex Fitness? We're here for you.

Email Support

Frequently Asked Questions

How do I cancel my subscription?

Go to your iPhone's Settings > Apple ID > Subscriptions > Tex Fitness Pro > Cancel Subscription. You'll retain access until the end of your billing period.

How do I delete my account?

Open Tex Fitness > Settings > Delete Account. This permanently removes all your data. This action cannot be undone.

Why isn't my plan generating?

Plan generation requires an active internet connection. If the issue persists, try force-closing and reopening the app. If the problem continues, contact us at the email above.

How does the AI create my workout plan?

Tex Fitness uses GPT-4o to analyze your goals, experience level, available equipment, preferred training frequency, and target muscle groups to create a fully personalized 4-week training cycle with intelligent periodization.

Is my data safe?

Yes. Your data is stored with enterprise-grade security using Supabase (AWS-hosted) with row-level security. We never sell your data. See our Privacy Policy for full details.

Can I use the app without a subscription?

Yes. You can explore the exercise library and basic features without subscribing. Tex Fitness Pro unlocks unlimited AI-generated plans, advanced analytics, and smart scheduling.